{"id":133,"date":"2026-06-08T07:21:19","date_gmt":"2026-06-08T07:21:19","guid":{"rendered":"https:\/\/mehmeez.com\/hazecbd\/?page_id=133"},"modified":"2026-06-19T07:49:32","modified_gmt":"2026-06-19T07:49:32","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/mehmeez.com\/hazecbd\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row woodmart_stretch_content=&#8221;section-stretch-content&#8221; woodmart_css_id=&#8221;6a266d028bc88&#8243; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTI2NmQwMjhiYzg4Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; woodmart_box_shadow=&#8221;no&#8221; wd_z_index=&#8221;no&#8221; woodmart_disable_overflow=&#8221;0&#8243; row_reverse_mobile=&#8221;0&#8243; row_reverse_tablet=&#8221;0&#8243;][vc_column]\t\t<div class=\"haze-contact haze-contact-breadcrumb-wrap\">\r\n\t\t\t<div class=\"container\">\r\n\t\t\t\t<nav class=\"breadcrumb\" aria-label=\"Breadcrumb\">\r\n\t\t\t\t\t<a href=\"\/\">Home<\/a>\r\n\t\t\t\t\t<span class=\"breadcrumb-sep\">\/<\/span>\r\n\t\t\t\t\t<span>Terms &amp; Conditions<\/span>\r\n\t\t\t\t<\/nav>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t[\/vc_column][\/vc_row][vc_row woodmart_stretch_content=&#8221;section-stretch-content&#8221; woodmart_css_id=&#8221;6a266d028bc88&#8243; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTI2NmQwMjhiYzg4Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; woodmart_box_shadow=&#8221;no&#8221; wd_z_index=&#8221;no&#8221; woodmart_disable_overflow=&#8221;0&#8243; row_reverse_mobile=&#8221;0&#8243; row_reverse_tablet=&#8221;0&#8243;][vc_column]<div class=\"haze-policy-page\"><div class=\"policy-container\"><header class=\"page-header\"><span class=\"page-eyebrow\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"\/><path d=\"M14 2v6h6\"\/><path d=\"M16 13H8\"\/><path d=\"M16 17H8\"\/><path d=\"M10 9H8\"\/><\/svg>Legal \u00b7 Terms<\/span><h1>Terms and conditions<\/h1><p class=\"page-lead\">The terms governing your use of hazecbd.co.uk and purchases from Haze CBD. UK consumer rights protected.<\/p><div class=\"page-meta\"><span>Last updated: <strong>20 May 2026<\/strong><\/span><span>\u00b7<\/span><span>Effective from: <strong>20 May 2026<\/strong><\/span><\/div><\/header><\/div><\/div>[\/vc_column][\/vc_row][vc_row woodmart_stretch_content=&#8221;section-stretch-content&#8221; woodmart_css_id=&#8221;6a266d028bc88&#8243; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTI2NmQwMjhiYzg4Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; woodmart_box_shadow=&#8221;no&#8221; wd_z_index=&#8221;no&#8221; woodmart_disable_overflow=&#8221;0&#8243; row_reverse_mobile=&#8221;0&#8243; row_reverse_tablet=&#8221;0&#8243;][vc_column]<section class=\"haze-policy-doc\"><aside class=\"doc-toc\"><div class=\"doc-toc-title\">On this page<\/div><a href=\"#who-we\">Who we are<\/a><a href=\"#acceptance\">Acceptance of terms<\/a><a href=\"#verification\">Age verification<\/a><a href=\"#placing\">Placing orders<\/a><a href=\"#pricing\">Pricing &amp; payment<\/a><a href=\"#delivery\">Delivery<\/a><a href=\"#refunds\">Returns &amp; refunds<\/a><a href=\"#disclaimers\">Product disclaimers<\/a><a href=\"#account\">Your account<\/a><a href=\"#liability\">Our liability<\/a><a href=\"#intellectual\">Intellectual property<\/a><a href=\"#changes\">Changes to terms<\/a><a href=\"#jurisdiction\">Governing law<\/a><a href=\"#questions\">Contact<\/a><\/aside><article class=\"doc-body\"><div class=\"callout callout-legal\"><div class=\"callout-title\">\u2696\ufe0f Legal review required<\/div><p>These terms are a starting draft, not production copy. They must be reviewed and approved by Haze CBD&#8217;s legal team before publication. Specific clauses (especially liability limitations, IP terms, and warranty provisions) need lawyer confirmation. Items marked REVIEW need particular attention.<\/p>\n<\/div><div class=\"doc-summary\"><div class=\"doc-summary-title\">In short<\/div><p>These terms govern your use of hazecbd.co.uk and any purchases you make. By using our site, you agree to them. You must be 18 or over to buy from us. Our products are food supplements, not medicines. UK consumer rights are fully protected.<\/p>\n<\/div><h2 id=\"who-we\">Who we are<\/h2><p>This website is operated by\u00a0<strong>Haze CBD<\/strong>\u00a0<span class=\"tag tag-review\">REVIEW: confirm legal entity name<\/span>. We are registered in England and Wales (Companies House No.\u00a0<span class=\"placeholder\">[Companies House number]<\/span>\u00a0<span class=\"tag tag-review\">REVIEW<\/span>). Our registered office is at\u00a0<strong>15 Whetley Lane, Bradford BD8 9EH<\/strong>. VAT number\u00a0<span class=\"placeholder\">[VAT number]<\/span>\u00a0<span class=\"tag tag-review\">REVIEW<\/span>.<\/p>\n<p>You can contact us by:<\/p>\n<ul>\n<li><strong>Email:<\/strong>\u00a0<a href=\"mailto:sales@hazecbd.co.uk\">sales@hazecbd.co.uk<\/a><\/li>\n<li><strong>Phone:<\/strong>\u00a00333 2422 723 (Mon\u2013Fri 9am\u20135pm GMT)<\/li>\n<li><strong>Post:<\/strong>\u00a0Haze CBD, 15 Whetley Lane, Bradford BD8 9EH<\/li>\n<\/ul>\n<h2 id=\"acceptance\">Acceptance of these terms<\/h2><p>By accessing or using our website, creating an account, or placing an order, you agree to these terms and conditions. If you don&#8217;t agree, please don&#8217;t use our website or services.<\/p>\n<p>These terms form a legally binding contract between you and Haze CBD.<\/p>\n<h2 id=\"verification\">Age verification (18+)<\/h2><div class=\"callout callout-warn\">\n<div class=\"callout-title\">\u26a0\ufe0f 18+ only<\/div>\n<p>By placing an order with Haze CBD,\u00a0<strong>you confirm you are at least 18 years old<\/strong>. Selling CBD products to anyone under 18 is unlawful in the UK. We use age verification at checkout and reserve the right to request additional proof of age.<\/p>\n<\/div>\n<p>If we discover that an order has been placed by someone under 18, we will cancel the order and refund any payment. Repeated attempts to bypass age verification will result in account termination.<\/p>\n<h2 id=\"placing\">Placing orders<\/h2><h3>How an order is formed<\/h3>\n<p>When you place an order through our website:<\/p>\n<ol>\n<li>You submit your order \u2014 this is an\u00a0<strong>offer to buy<\/strong>, not an accepted contract<\/li>\n<li>We send an order confirmation email \u2014 this is acknowledgement of receipt, not acceptance<\/li>\n<li>The contract is formed when we\u00a0<strong>dispatch your order<\/strong>\u00a0and send a dispatch confirmation email<\/li>\n<\/ol>\n<p>We reserve the right to refuse any order at our discretion, including but not limited to: orders that fail age verification, suspected fraud, payment issues, stock unavailability, or pricing errors.<\/p>\n<h3>Order cancellation<\/h3>\n<p>You may cancel any order before it is dispatched by contacting us at\u00a0<a href=\"mailto:sales@hazecbd.co.uk\">sales@hazecbd.co.uk<\/a>. Once dispatched, the order falls under our\u00a0<a href=\"\/returns\/\">returns policy<\/a>.<\/p>\n<h2 id=\"pricing\">Pricing &amp; payment<\/h2><h3>Prices<\/h3>\n<p>All prices are shown in pounds sterling (GBP) and include VAT at the prevailing UK rate. Delivery charges, where applicable, are shown separately at checkout.<\/p>\n<p>We try to ensure all prices are accurate but errors do occasionally occur. If we discover a pricing error after you place an order, we&#8217;ll contact you to confirm whether you want to proceed at the correct price or cancel.<\/p>\n<h3>Payment<\/h3>\n<p>We accept payment by:<\/p>\n<ul>\n<li>Major credit\/debit cards (Visa, Mastercard, American Express)<\/li>\n<li>PayPal<\/li>\n<li>Klarna \/ Clearpay (buy now, pay later \u2014 subject to their separate terms)\u00a0<span class=\"tag tag-review\">REVIEW: confirm BNPL providers offered<\/span><\/li>\n<li>Apple Pay \/ Google Pay (where supported)<\/li>\n<\/ul>\n<p>Payment is processed at the point of order. If payment fails, your order will not be processed.<\/p>\n<h3>Discount codes and promotions<\/h3>\n<p>Discount codes are only valid for the period stated, cannot be combined unless explicitly permitted, and may have minimum spend or product restrictions. We reserve the right to cancel or amend any promotion at any time.<\/p>\n<h2 id=\"delivery\">Delivery<\/h2><p>Delivery terms are set out in full in our\u00a0<a href=\"\/delivery\/\">delivery information page<\/a>. Key points:<\/p>\n<ul>\n<li>Free UK standard delivery on orders over \u00a319.99<\/li>\n<li>Order by 3pm Mon\u2013Fri for same-day dispatch<\/li>\n<li>Risk of loss passes to you on delivery<\/li>\n<\/ul>\n<p>Delivery times are estimates, not guarantees. We are not liable for delays caused by courier networks, weather, or other circumstances beyond our reasonable control.<\/p>\n<h2 id=\"refunds\">Returns &amp; refunds<\/h2><p>Our returns policy is set out in full in our\u00a0<a href=\"\/returns\/\">returns page<\/a>. Summary:<\/p>\n<ul>\n<li><strong>30 days<\/strong>\u00a0from delivery to return unopened products for a refund<\/li>\n<li>Opened products cannot be returned for hygiene reasons<\/li>\n<li>Damaged or faulty items are replaced or refunded regardless of timing<\/li>\n<li>Your statutory consumer rights are unaffected<\/li>\n<\/ul>\n<h2 id=\"disclaimers\">Product information &amp; disclaimers<\/h2><h3>Food supplement, not medicine<\/h3>\n<div class=\"callout callout-danger\">\n<div class=\"callout-title\">\u26a0\ufe0f Important health disclaimer<\/div>\n<p><strong>Haze CBD products are food supplements, not medicines.<\/strong>\u00a0They are not intended to diagnose, treat, cure or prevent any disease. CBD has not been clinically evaluated by the MHRA or FDA. If you have a medical condition, are taking prescription medication, are pregnant, or are breastfeeding, consult a healthcare professional before use.<\/p>\n<\/div>\n<h3>Product descriptions<\/h3>\n<p>We try to ensure product descriptions, images, ingredients, and CBD content are accurate. Minor variations between batches may occur. CBD content stated on the label is verified by third-party laboratory testing \u2014 certificates of analysis (COAs) are available on each\u00a0<a href=\"\/lab-reports\/\">product page<\/a>.<\/p>\n<h3>Individual response varies<\/h3>\n<p>How CBD affects each person varies based on body weight, metabolism, and other factors. We make no claims about specific effects or outcomes from using our products.<\/p>\n<h3>Drug testing<\/h3>\n<p>Our CBD products contain less than 0.2% THC (the UK legal limit) but may not be suitable if you are subject to drug testing. We make no warranty that our products will not affect drug test results.<\/p>\n<h2 id=\"account\">Your account<\/h2><p>If you create an account with us:<\/p>\n<ul>\n<li>You&#8217;re responsible for keeping your login credentials secure<\/li>\n<li>You&#8217;re responsible for all activity that occurs under your account<\/li>\n<li>You must notify us immediately of any unauthorised access<\/li>\n<li>You agree not to share your account with anyone under 18<\/li>\n<li>We may suspend or terminate accounts that violate these terms<\/li>\n<\/ul>\n<p>You can close your account at any time by contacting us. We&#8217;ll retain certain data after closure for legal\/tax purposes (see our\u00a0<a href=\"\/privacy\/\">privacy policy<\/a>).<\/p>\n<h2 id=\"liability\">Our liability<\/h2><p><span class=\"tag tag-review\">REVIEW: this section needs careful legal scrutiny \u2014 liability limitation provisions are subject to UCTA \/ CRA constraints<\/span><\/p>\n<p>Nothing in these terms limits our liability for:<\/p>\n<ul>\n<li>Death or personal injury caused by our negligence<\/li>\n<li>Fraud or fraudulent misrepresentation<\/li>\n<li>Any liability that cannot be limited by UK law<\/li>\n<\/ul>\n<p>Subject to the above, our total liability to you for any loss arising from our products or services is limited to the value of the order to which the claim relates.<\/p>\n<p>We are not liable for:<\/p>\n<ul>\n<li>Indirect, consequential, or special losses<\/li>\n<li>Loss of profit, revenue, or business<\/li>\n<li>Delays caused by events outside our reasonable control (couriers, weather, regulatory changes)<\/li>\n<\/ul>\n<p>These limitations do not affect your statutory rights as a consumer.<\/p>\n<h2 id=\"intellectual\">Intellectual property<\/h2><p>All content on hazecbd.co.uk \u2014 including text, images, logos, product descriptions, blog articles, and design \u2014 is owned by Haze CBD or used under licence. You may not reproduce, distribute, or use our content commercially without prior written permission.<\/p>\n<p>&#8220;Haze CBD&#8221;, &#8220;Haze Platinum&#8221;, &#8220;Haze Legend&#8221;, and related marks are trademarks of Haze CBD.\u00a0<span class=\"tag tag-review\">REVIEW: confirm registered trademark status<\/span><\/p>\n<p>You may share links to our pages on social media, and you may print pages for personal, non-commercial use.<\/p>\n<h2 id=\"changes\">Changes to these terms<\/h2><p>We may update these terms from time to time. The &#8220;last updated&#8221; date at the top of this page indicates when. For material changes, we&#8217;ll notify account holders by email. Continued use of our website after changes means you accept the updated terms.<\/p>\n<p>The version of these terms in force when you placed your order governs that order.<\/p>\n<h2 id=\"jurisdiction\">Governing law &amp; jurisdiction<\/h2><p>These terms and any contract between us are governed by the laws of\u00a0<strong>England and Wales<\/strong>. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers resident in Scotland or Northern Ireland may bring proceedings in their own jurisdiction.<\/p>\n<p>Before taking court action, we encourage you to contact us so we can try to resolve the issue. For consumer disputes, the EU Online Dispute Resolution platform is available at\u00a0<a href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener\">ec.europa.eu\/consumers\/odr<\/a>.<\/p>\n<h2 id=\"questions\">Questions about these terms?<\/h2><p>If you have any questions about these terms and conditions, please contact us:<\/p>\n<ul>\n<li><strong>Email:<\/strong>\u00a0<a href=\"mailto:sales@hazecbd.co.uk\">sales@hazecbd.co.uk<\/a><\/li>\n<li><strong>Phone:<\/strong>\u00a00333 2422 723<\/li>\n<li><strong>Post:<\/strong>\u00a0Haze CBD, 15 Whetley Lane, Bradford BD8 9EH<\/li>\n<\/ul>\n<div class=\"contact-cta\"><div class=\"contact-cta-icon\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"\/><path d=\"M14 2v6h6\"\/><path d=\"M16 13H8\"\/><path d=\"M16 17H8\"\/><path d=\"M10 9H8\"\/><\/svg><\/div><div class=\"contact-cta-content\"><h3>Need to review related policies?<\/h3><p>Privacy, cookies, delivery, and returns are all covered in separate documents.<\/p><\/div><a href=\"\/contact\/\" class=\"contact-cta-btn\">View all policies<\/a><\/div><\/article><\/section>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row woodmart_stretch_content=&#8221;section-stretch-content&#8221; woodmart_css_id=&#8221;6a266d028bc88&#8243; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTI2NmQwMjhiYzg4Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; woodmart_box_shadow=&#8221;no&#8221; wd_z_index=&#8221;no&#8221; woodmart_disable_overflow=&#8221;0&#8243; row_reverse_mobile=&#8221;0&#8243; row_reverse_tablet=&#8221;0&#8243;][vc_column][\/vc_column][\/vc_row][vc_row woodmart_stretch_content=&#8221;section-stretch-content&#8221; woodmart_css_id=&#8221;6a266d028bc88&#8243; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2YTI2NmQwMjhiYzg4Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-133","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mehmeez.com\/hazecbd\/wp-json\/wp\/v2\/pages\/133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mehmeez.com\/hazecbd\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mehmeez.com\/hazecbd\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mehmeez.com\/hazecbd\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mehmeez.com\/hazecbd\/wp-json\/wp\/v2\/comments?post=133"}],"version-history":[{"count":7,"href":"https:\/\/mehmeez.com\/hazecbd\/wp-json\/wp\/v2\/pages\/133\/revisions"}],"predecessor-version":[{"id":296,"href":"https:\/\/mehmeez.com\/hazecbd\/wp-json\/wp\/v2\/pages\/133\/revisions\/296"}],"wp:attachment":[{"href":"https:\/\/mehmeez.com\/hazecbd\/wp-json\/wp\/v2\/media?parent=133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}